Soul Sisters Designs

Privacy Policy

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We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the IP address used to connect your computer to the Internet; login’ email address; password; computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response time, length of your visit, page/website interactions, browser, user demographics, type of device used to access website and how you exited the site.  We also collect personally identifiable information which may include your name, email address, password, communications, payment details, including credit card information, comments you submit to the website, feedback, product reviews, recommendations and personal profile.

When you conduct a transaction on our website, as part of the process, we collect your personal information that you provide in order to process the transaction and communicate with you about your order.  In addition, we may send periodic emails or newsletters after you have placed an order on our website, even if you are not a Subscriber.  You can opt out of receiving future emails by clicking unsubscribe after you have received an email communication from us.  We only use your personal information for this purpose.

We collect such non-personal and personal information for the following purposes:
1.    To provide and operate the Services
2.    To provide our Users with ongoing customer assistance and support
3.    To be able to contact our Visitors and Users with general and personalized service-related notices and promotional and educational messages
4.    To create aggregated statistical data and other aggregated and /or inferred Non-personal information which we may use to improve our services
5.    To create aggregated statistical data and other aggregated and /or inferred Non-personal information which our partners may use to improve our services
6.    To comply with any applicable laws and regulations. 

Soul Sisters Designs is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies are small pieces of data stores on a site visitor’s browser, usually used to keep track of movements and actions on a site.  The cookies that may be used on our website include, but are not limited to the following:

Cookie name    Life span    Purpose
svSession    Permanent    Creates activities and BI
hs    Session    Security
incap_ses_${Proxy-ID}_${Site-ID}    Session    Security
incap_visid_${Proxy-ID}_${Site-ID}    Session    Security
nlbi_{ID}    Persistent cookie    Security
XSRF-TOKEN    Persistent cookie    Security
smSession    Two weeks    Identify logged in site members

In addition, we use Google Analytics to better understand our site visitors.  Google allows you to personalize what information is collected and stored, as well as review, edit, modify or delete information.  Visit Google for in depth information and to read their privacy policy including how they use cookies.

If you don’t want us to process your data anymore, please contact us at info@soulsistersdesigns.com or send us mail to: W156N11844 Pilgrim Road, Germantown, WI 53022.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.